(Effective Date: 20 February 2023)
Please read this Privacy Notice carefully.
By accepting this Privacy Notice when signing up, registering for, using our services, or visiting and using the site, you acknowledge that you have read and understood this Privacy Notice and are consenting to our collection, use, and disclosure of your personal information in accordance with our Privacy Notice
We care about your personal information and how it is used. At stephensbooks.net, we also care about this important aspect of your security. This is why we take your personal information seriously. When you use our services, you will share some information about you with us. Some of this information may be private and will be treated as such.
We respect the privacy of our online visitors, registered users, as such we will take reasonable steps to protect your information.
To use our website or any of our products or services, your consent is required for the use of your data as described in this Privacy Notice.
1.1 Company Overview
stephenbooks.net is an online bookstore, owned and managed by Stephen I. Azubuike. This Privacy Notice is intended to set certain standards across the operations of the site.
We are committed to complying with applicable data protection laws, regulations, rules and principles to ensure security of personal information it handles.
1.2 Age Restriction
Our website and services are not directed to persons under the age of 16. We do not knowingly collect information from children or persons under the age of 16. If as a parent or guardian you become aware that your child or ward has provided us with any information without your consent, please contact us immediately through the details provided in this Privacy Notice.
2. The Information We Collect
Personal information refers to information relating to an identified person or information that can be used to identify you, including, (e.g. email address, bank details, full name, telephone number). It may also include anonymous information that may be linked to you specifically, (e.g. IP address).
2.1 To gain full access to our product and services, you may create an account on the site. When you register for an account, we collect information about individuals to make them easily identifiable. This information includes current personal information which you voluntarily provide to us. The personal information stephensbooks.net collects and processes also includes your full name, email address, telephone number, account log-in credentials, etc. Because you own your personal information, you are the data subject. As a Data Subject, you can be identified, directly or indirectly, or by reference to a member, guest or merchant and other individuals or entities whom we deal with, jointly and/or severally.
2.2 We collect your personal information when you make an order to purchase any of our products. The Personal information we collect for this purpose are your full name, email, and any other information that is necessary for the purpose for which you use our site.
2.3 When you contact us through email or phone number, we collect your personal information. If you contact us through email, we collect your name, email address, and any other information you choose to include in the body of your email. If contacted by phone, we will collect the phone number you used to call us, and we may also collect additional information, if you are the site user, in order to verify your identity or confirm your account with us.
2.4 When you conduct transactions (order any of our products) through our site, application, or device we provide, we will receive your payment or transaction information. The payment or transaction information that we collect will include payment method information (credit or debit card number, or bank-account information, etc), purchase amount, purchase date, and payment method. Note that the information we receive may be received directly from you or from a third-party service. When you conduct a transaction or make a payment, the payment method information that we collect will depend on the payment method that you choose to use from the payment methods made available to you. We may store your transaction history.
2.5 When we conduct transaction monitoring in order to detect or prevent fraud, or ensure regulatory compliance, we collect personal information from you, your stephenbooks.net account, and your device. We may also collect your personal information through our business partners, financial-service providers, identity-verification services, and publicly available sources.
2.6 We may retrieve additional personal information about you from third parties and other identification/verification services such as your financial institution and payment processor. With your consent, we may also collect additional personal information in other ways and other forms of communication. Once you begin using our services through your site account, we will keep records of your transactions and collect information about your other activities related to our services. We will not share or disclose your personal information with a third party without your consent except as may be required for the purpose of providing you with our services or under applicable legislation.
2.7 Information that we collect from website visitors
We do not collect your personal information when you visit the website. However, so we can monitor and improve our website and services we may collect non-personally-identifiable information. We will not share or disclose this information with third parties except as a necessary part of providing our website and services. We may use the information to target advertisements to you.
3. How We Use the Personal Information We Collect about You
We use your personal information to do the following:
1. Verify your identity and the information you provide in line with our statutory obligations using internal and third party tools.
2. Maintain up-to-date records.
3. Prevent, detect and manage risk against fraud and illegal activities using internal and third party screening tools.
4. Address inappropriate use of our website and channels.
5. Resolve disputes that may arise, including investigations by law enforcement or regulatory bodies.
6. Respond to your questions or requests.
7. Provide you with the required order you make.
8. Improve features, website content and analyze data to develop products and services.
9. Send you marketing content, newsletters, and service updates curated by us. However, we will provide you with an option to unsubscribe if you do not want to hear from us.
10. Any other purpose that we disclose to you in the course of providing our services to you.
In providing you with the services, we may rely on third-party servers located in foreign jurisdictions from time to time, which as a result, may require the transfer or maintenance of your personally identifiable information on computers or servers in foreign jurisdictions. We will endeavour to ensure that such foreign jurisdictions have data protection legislation that is no less than the existing data protection regulations in force in Nigeria and your personally identifiable information is treated in a safe and secure manner.
4. Third-party Websites and Links
This site contains links to other websites controlled by third parties (‘Linked Services”). Linked Services are not under our control and we are not responsible for Linked Services or for any information or materials on, or any form of transmission received from, any Linked Service. The inclusion of a link does not imply endorsement by us. We do not investigate, verify, or monitor the Linked Services. We provide links to Linked Services for your convenience only. You access Linked Services at your own risk. If you decide to use these third party services, you will be responsible for reviewing and understanding the terms and conditions associated with them.
5. Purpose Limitation
stephensbooks.net collects personal information only for identified purposes and for which consent has been obtained. Such personal information cannot be reused for another purpose that is incompatible with the original purpose, except consent is obtained for such purpose.
6. Data Minimization
stephensbooks.net limits personal information collection and usage to data that is relevant, adequate, and necessary for carrying out the purpose for which the data is processed. Stephenbooks will evaluate whether and to what extent the processing of Personal Information is necessary and where the purpose allows, anonymized data will be used.
7. Data Security and Retention
stephensbooks.net maintains administrative, organizational, and technical measures to ensure that your personal information is protected against unauthorized access, alteration, destruction, misuse, or loss. While we cannot guarantee 100% data transmission or storage system security, we do our best to ensure data security.
7.1. Data Retention
stephensbooks.net retains your personal information for as long as we are providing the services to you and is subject to any relevant limitation periods for record retention that are imposed by applicable law. If you cease to use our services, we continue to retain your personal information to the extent necessary for legal and regulatory compliance, crime detection and prevention, tax compliance, accounting and financial reporting obligations.
a. The services use strictly necessary cookies, which are required for the operation of the services. Without them, for example, you would not be able to register or log in for the services that we may offer. Analytical/performance cookies, which allow us to recognize and count the number of visitors, to learn how visitors navigate the services, and to help us to improve the way services function. Functionality cookies are used to recognize you when you return to the services.
b. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies, or to alert you when a cookie is placed on your computer, mobile device, or tablet. You also may be able to reject mobile-device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the services.
In connection with using certain of our services, we may automatically collect certain data relating to the performance and configuration of our services, and our customers’ and their end-users’ consumption of and interaction of such services (Usage Data). Usage Data is generally technical information obtained from product software or systems hosting the services, devices accessing these products and services, and/or log files generated during such use which typically does not directly identify an end-user.
8. How we Protect your Information
We shall establish adequate controls in order to protect the integrity and confidentiality of personal information, both in digital and physical format and to prevent personal information from being accidentally or deliberately compromised.
We’re committed to managing your personal information in line with global industry best practices. We protect your personal information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration, we also use industry recommended security protocols to safeguard your personal information.
9. How we share the Personal Information you provide
We do not sell, trade or rent personal information to anyone. However, to enable us to render our services to you on our website, we may share your information with trusted third parties, such third parties include financial institutions, payment processors verification services, sanctions screening and identity verification services as well as any third parties that you have directly authorized to receive your personal information.
We may disclose your personal information in compliance with applicable law or a legal obligation to which we are bound. In compliance with laws or any competent law-enforcement body, court, government agency, regulatory body, or third party, we may disclose information where we believe disclosure is necessary or required (i) by law or regulation, in order to comply with legal process or government requests (including responses to public authorities to meet national security or law enforcement requirements); (ii) to exercise, establish, or defend our legal rights; (iii) to prevent or investigate possible wrongdoing in connection with our website; or (iv) to protect the personal safety of the users of our website or the public.
The use of your information by such third parties will be subject to their applicable Privacy Notice, which you should carefully review.
10. Legal Basis for Processing Your Personal Information
Please note that you are not obliged to share your personal information with us. But if you refuse to share the personal information we require from you for the purpose of providing our services, we will be unable to provide our services to you. To use your information as described above, we rely on the following legal bases:
10.1 Provide the services to you: We process your information to perform the contract (Terms and Conditions of Service) that you have with us.
10.2 We use your information for legitimate business interests when permitted by law. For example, we analyze users’ behavior on the services to improve them, for direct marketing, and for administrative use, fraud detection, and other legal purposes.
10.3 We may ask for your consent to use your information for certain specific reasons. You may withdraw your consent at any time by contacting us using the contact information provided at the end of this Privacy Notice.
10.4 The processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject before entering into a contract.
10.5 Processing is necessary for compliance with a legal obligation to which we are subject.
10.6 Processing is necessary in order to protect the vital interests of the data subject or of another natural person.
10.7 Processing is necessary for the performance of a task carried out in the public interest or in exercise of official public mandate vested in us.
For the purpose of this Privacy Notice, consent means any freely given, specific, informed and unambiguous indication of the data subjects’ wishes by which they, through a statement or a clear affirmative action, signify their agreement to the processing of personal information relating to them.
11. Your Rights as a Data Subject
Individuals who have their personal information held by us are entitled to exercise the rights below and may contact us accordingly:
1. Right to request for and access their personal information collected and stored. Where data is held electronically in a structured form, such as in a database, the data subject has a right to receive that data in a common electronic format.
2. Right to information on their personal information collected and stored.
3. Right to objection or request for restriction.
4. Right to object to automated decision-making.
5. Right to request rectification and modification of personal information which the site keeps.
6. Right to request for deletion of their data.
7. Right to request the movement of data from stephensbooks.net to a third party. This is the right to the portability of data.
8. Right to object to, and to request that we restrict the processing of their information.
Your request will be reviewed by us and carried out except as restricted by law or our statutory obligations. You may decline to provide your personal information when it is requested by us, however, certain services or all the services may be unavailable to you. You may review your account settings and update your personal information directly or by contacting us.
12. The Data that We Retain
We will retain your information for as long as your account is active or as needed to provide our services to you, comply with our legal and statutory obligations or verify your information with a financial institution.
Stephen’s Books is statutorily obligated to retain the data you provide us with, in order to process orders, ensure settlements, make refunds, identify fraud and in compliance with laws and regulatory guidelines applicable to us, our banking providers and card processors.
Therefore, even after closing your stephensbooks.net account, we will retain certain personal information and transaction data to comply with these obligations. All personal information shall be destroyed by us where possible. For all personal data and records obtained, used and stored by stephensbooks.net, we shall perform periodical reviews of the data retained to confirm the accuracy, purpose, validity and requirement to retain.
13. Modifications & Amendments
We may need to update, modify, or amend our Privacy Notice from time to time as our infrastructure evolves and as required by law. We reserve the right to make changes to this Privacy Notice when necessary and notify Users of material changes. The Privacy Notice will apply from the effective date provided on our website.
We advise that you check this page periodically, referring to the date of the last modification on the page. If a user objects to any of the changes to this Privacy Notice, the user must cease using this site, or terminate their account in the event an account has been signed up.
14. Contact Stephen’s Books about Data Protection & Privacy
If you have any questions or complaints about this Privacy Notice or would like to find out more about exercising your data protection rights, please contact us electronically via email@example.com and copy firstname.lastname@example.org.